Substrate AI Launches Eligibility Agent Built to Reduce Denials Caused by Front-End Errors
Substrate AI, the leading provider of Agentic AI solutions for healthcare revenue cycle management, today announced the general availability release of the Substrate Eligibility Agent, an AI agent built to increase collections from eligibility-related denials for healthcare practices, physician groups, and health systems. In Substrate’s network, the company has seen practices where eligibility-based denials represent up to 35% of denials by claim count and 60% by dollar value.
Substrate AI Launches the Substrate Claim Status Agent, Delivering Industry-First AI-Native Solution for Claims Monitoring
Substrate AI, a provider of Agentic AI solutions for healthcare revenue cycle management, today announced the general availability of the Substrate Claim Status Agent, the industry’s first AI-native solution that combines EDI 276/277 transactions, browser agents for payor portals, and direct APIs into a single unified response across more than 3,500 healthcare payers.
